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How je771 Handles Your Personal Data

This privacy policy explains what information we collect when you use je771, how we use it, and what rights you hold over it.

Account data protectedWallet info kept privateYour rights, clearly statedNo data sold to third parties

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HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption across data stored in your account, including payment references tied to bKash, Nagad, and Rocket transactions. Your session is secured with an OTP verification step each time you log in from a new device, which reduces the risk of unauthorised access. We review our data practices when local legal requirements in eligible regions are updated, and we update this policy accordingly. If the policy changes in a meaningful way, we notify you through your registered contact.

Encrypted Account Storage

Personal details and wallet references stored in your account are encrypted. Only authorised processes involved in payment and identity checks can access them.

Cookie Controls

We use cookies for session management and preference memory. You can adjust or clear cookie permissions through your browser at any point without losing your account.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required by applicable law in your eligible region after closure.

Your Correction Rights

You can request a correction to any inaccurate personal data we hold. Contact support with your registered number and the specific detail you need updated.

What Data We Collect and Why

je771 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you provide — your name, contact number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process your deposits and withdrawals, and keep your account secure.

1
Transaction references from your mobile wallet are logged against your account history so that payment queries can be resolved accurately. We also collect technical data — your device type, browser, and IP address — to detect unusual login attempts and maintain session security. Cookies help us
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remember your preferences across visits; you can manage these through your browser settings at any time. We do not sell your personal information to advertisers or unrelated third parties. Data shared with payment processors like bKash or Nagad is limited strictly to what those processors need
3
to complete the transaction. If you close your account, we retain certain records for the period required by applicable law in your eligible region. How long that is depends on local legal requirements, which vary. If you have questions about a specific data point we hold,
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reach out through the support channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or request deletion of the personal data we hold about you, contact our support team directly. We aim to respond to all privacy-related requests within a reasonable time. Your request will be handled by the same team that manages account and wallet queries, so include your registered contact number to help us locate your record quickly.

Live Chat Start a live chat session from your account dashboard. Mention your privacy request at the opening so the agent can route it correctly.

Email Support Send your data request by email with your registered account details. We confirm receipt and follow up with next steps.

Account Settings Some data preferences — including cookie choices and communication opt-outs — are manageable directly inside your account settings page.

Common Questions About Your Privacy on je771

Below are the questions we hear most often about how this policy works. If yours is not covered here, reach out through live chat or email and we will give you a direct answer.

We collect your name, contact number, and the payment details you enter. If you deposit via bKash, Nagad, or Rocket, the transaction reference is also logged against your account.

We share data only with payment processors — such as bKash or Nagad — strictly to complete your transaction. We do not sell or pass your personal data to advertisers or unrelated businesses.

Contact our support team by live chat or email with your registered account number. We will confirm your identity and provide the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through support. Some records must be kept for the period required by law in your eligible region, but we will confirm exactly what is retained and why.

Payment references from bKash, Nagad, and Rocket are stored with encryption. Only the processes needed to verify or reverse a transaction can access those records.

This policy covers accounts opened through je771. Access and eligibility depend on your local law and eligible region — check that your location is covered before using the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How je771 Handles Your Personal Data

Data Handling, Cookies and Account Security

Encrypted Account Storage

Cookie Controls

Data Retention Policy

Your Correction Rights

Reach Us About Your Privacy

Common Questions About Your Privacy on je771

01 What personal information does je771 collect when I open an account?

02 Does je771 share my data with third parties?

03 How can I request a copy of the data je771 holds about me?

04 Can I ask je771 to delete my account data?

05 How does je771 protect my data when I use mobile wallets?

06 Does this privacy policy apply to me if I am outside Bangladesh?

Privacy Policy

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