Reference

Read These Terms Before You Open an Account

These terms set out the rules that apply to your je771 account — from how you open it to how you fund it using bKash, Nagad or Rocket.

Account use rulesbKash, Nagad, Rocket deposit conditionsWithdrawal and verification stepsEligibility and regional accessHow to contact us about this policy
je771 Read These Terms Before You Open an Account
TERMS CONTACT

Ask Us About These Terms Directly

If any part of these terms is unclear, or you want to raise a question about how a specific rule applies to your account, our support team is available to help. You can reach us through live chat, email or our help form — whichever works for you. For wallet-related questions involving bKash, Nagad or Rocket, include your account reference so we can respond with the right context.

Live Chat Start a live chat session directly from your account page. Our team can clarify specific terms clauses, account conditions or regional eligibility questions in real time.
Email Support Send your terms-related question to our support email. Include your account reference and the specific clause you are asking about so we can give you a direct answer.
Help Form Submit a query through the help form in your account dashboard. This routes your question to the right team, especially useful for withdrawal verification or wallet dispute queries.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Your account data is held securely and used only for the purposes described in this agreement and our privacy policy. We do not share your personal details or wallet information — including your bKash or Nagad account references — with third parties outside of what is necessary to process your transactions. You have the right to request a copy of the data we hold on you, to ask us to correct inaccurate records, and to request account closure at any time through our support channels.

Account Security

Your account is protected by password and OTP verification. Never share your login credentials. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Retention

We retain account and transaction records as required under applicable rules. Wallet records for bKash, Nagad and Rocket transactions are kept for compliance and dispute resolution purposes.

Request Changes

To update personal details, correct a wallet reference or request account data, contact support via live chat or email with your account ID and the change you need.

Cookies and Session Data

We use session cookies to keep your account active during play. No payment credentials are stored in cookies. You can manage cookie preferences through your browser settings.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments and eligibility. If your question is not here, reach out through live chat or our support email.

No. The same account terms apply regardless of which wallet you use. bKash, Nagad and Rocket deposits all follow the same rules around verification, limits and dispute resolution.

We will post any changes here and update the revision date. Continuing to use your account after a change means you accept the updated terms. We recommend checking this page periodically.

Access and eligibility depend on your local law. If your region restricts this type of platform, those restrictions apply. We may suspend accounts that are found to be accessing from ineligible regions.

Contact our support team via email or live chat with your account reference and a data request. We will process your request in line with our data retention and privacy policy.

Yes. Submit an account closure request through the help form or live chat. Any pending withdrawals will be processed to your verified wallet — bKash, Nagad or Rocket — before closure is finalised.

Raise the issue directly through live chat or email support, quoting the specific clause and your account reference. Our team will review the application of the term and respond with a clear explanation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.